1. Commitment to Customer Privacy
Your privacy and digital security are sacred to us at Kriative Krafts. This Data Privacy Policy outlines what information we collect, how it is used to deliver your orders, and the robust encryption safeguards protecting your personal identity.
2. Information We Collect
We only collect information necessary to fulfill your orders and elevate your shopping experience:
- Contact & Shipping Details: Full name, delivery address, phone number, and email address.
- Business GST Details (Optional): Company name and GSTIN for B2B tax invoice generation.
- Device & Analytics: Anonymized browsing patterns, session cookies, and IP address for fraud detection and performance optimization.
3. Payment Security & Banking Confidentiality
We never store or view your credit/debit card numbers, CVV codes, or UPI MPINs. All digital transactions are processed directly through RBI-authorized payment gateways (PhonePe & Razorpay) utilizing 256-bit AES bank-grade SSL encryption.
4. Data Sharing & Non-Disclosure Guarantee
We adhere to a strict policy: We never sell, rent, or trade your personal data to any marketing brokers or third-party advertisers. Your information is shared only with certified delivery couriers (e.g. BlueDart, Delhivery) strictly to execute your doorstep package delivery.
5. Your Rights & Preferences
You have the right to review, update, or permanently request deletion of your account and saved addresses at any time. Simply contact our Data Protection Officer at privacy@kriativekrafts.com.