Shipping Policy
Thank you for choosing Kriative Krafts & Hobby LLP for your jewelry needs. We aim to provide you with the best service possible, including efficient and reliable shipping. Below, you'll find our shipping policy outlining the details of how we handle shipments:
1. Shipping Methods:
We offer various shipping methods to cater to your needs. These may include standard shipping, expedited shipping, and international shipping options. The available methods may vary depending on your location and the items in your order.
2. Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out to you as quickly as possible.
3. Shipping Rates:
Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. You can view the shipping cost for your order during the checkout process before making a payment.
4. Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. This allows you to track the status of your delivery and estimate the expected delivery date.
5. Delivery Time:
Delivery times vary depending on the shipping method chosen and the destination address. While we make every effort to ensure timely delivery, please note that delivery times may be affected by factors beyond our control, such as customs processing, inclement weather, or other unforeseen circumstances.
6. International Shipping:
For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for more information on potential fees associated with your order.
7. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect address information will be the responsibility of the customer.
8. Shipping Restrictions:
Certain items may be subject to shipping restrictions based on their size, weight, or content. We reserve the right to refuse shipping or cancel orders containing restricted items. If your order is affected by shipping restrictions, we will notify you promptly and provide assistance in finding alternative solutions.
9. Shipping Damage or Loss:
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as appropriate.
10. Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and can be reached via email at [insert email address] or through our website's contact form.
By placing an order with Kriative Krafts & Hobby LLP, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you!